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Partnering (part 2)

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What makes partnering successful?

Within the construction industry, partnering – an optimal relationship between a customer and supplier – offers many opportunities to improve construction projects’ total quality and cost-effectiveness while developing an atmosphere conducive to innovation, teamwork, trust, and commitment. Partnering can be used to attain total quality management (TQM).

Key Elements of Partnering:

a. Long-Term Relationship

b. Commitment

c. Continuous Improvement

d. Trust

e. Investment

f.  Alignment

g. Synergism

h. Shared Risks

i.  Mutual Rewards

j.  Equity

k. Systemic Relationship

l. Competitive Edge

Benefits of Partnering:

a. Continuous improvement of the quality of services and products
b. More effective utilization of resources
c. Improved profits (value) for all parties
d. Encourages innovation on projects
e. Develops long-term teamwork, trust, and commitment
f.  Allows for continuous planned development of new skills and processes

Major Concerns of Partnering:

a. Protecting proprietary information
b. Evaluation/assurance of value received
c. Fair sharing of risks by all parties
d. Obtaining/maintaining total commitment
e. Creates strong dependency on partner
f.  Limits competitive market strategy
g. Integration of differing company cultures

Results, Process, and Relationship Measures

To assess the true benefits of partnering, track and measure performance in a partnering relationship, then compare those results with the same data from before the adoption of partnering. Research suggests using the following measures:

  1. Results: hard measures based on objective analysis of performance relative to
    quantifiable standards
  2. Process: used to assess the existence and performance of work processes
  3. Relationship: qualitative measures used to assess the health of a partnership or project
    team, or the perception of its performance by key customers

The partnership triangle shows the criticality of the integration or links of the measures with each other and the business drivers.

PTAG helps you to benefit from partnering by:

a. Continuous improvement of the quality of services and products
b. More effective utilization of resources
c. Improved profits (value) for all parties
d. Encourages innovation on projects
e. Develops long-term teamwork, trust, and commitment
f.  Allows for continuous planned development of new skills and processes

Partnering (Best Practice)

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Having a strong partnership makes a tremendous impact on projects.

PTAG has industry-specific teams ready to help you build a united team
with a common objective, improving quality,
reducing costs, and increasing efficiency.

Partnering is a long-term commitment between two or more organizations as in an alliance or it may be applied to a shorter period of time such as the duration of a project. The purpose of partnering is to achieve specific business objectives by maximizing the effectiveness of each participant’s resources.

Partnering’s bottom line: a construction industry process that strengthens both projects and partners, tightens schedules, safeguards quality, and enhances each partner’s competitive edge.

Partnering requires changing traditional relationships to ones that exist within a shared culture without regard to organizational boundaries. These relationships are based on
trust, dedication to common goals, and mutual understanding of individual expectations and values.

Successful partnering involves selecting a qualified partner, establishing a rapport between the two major players in the project, and then expanding the commitment to other key players in the project.

Six key factors in implementing and managing successful partnering relationships are:

  • Establishing Trust
  • Getting Top Management’s Support
  • Establishing Win-Win Objectives
  • Addressing Internal Barriers
  • Getting Champion to Direct the Process
  • Developing Measures, Linked to Objectives

Managing an Effective Partnering Relationship is a Five Phase Process:

Phase 1 – Owner’s Internal Alignment

Phase 2 – Partner Selection

Phase 3 – Partnering Relationship

Phase 4 – Project Alignment

Phase 5 – Work Process Alignment